Privacy Policy

1. Information You Provide to Us

We collect information that you provide directly to us, such as:

• Account Information: When you create an account, we collect your username, email address, password, date of birth, and other details necessary for account creation.
• Profile Information: Information you add to your profile, such as a profile picture, bio, location, and gaming preferences.
• Communications: When you contact our support team or communicate with other users, we collect the content of those communications.
• Payment Information: If you make purchases, we collect payment method information, billing details, and transaction history.
• Survey Responses: Information you provide when participating in surveys, contests, or promotional events.

2. Information We Collect Automatically

When you use our platform, we automatically collect certain information, including:

• Usage Data: Information about how you interact with our games, services, and content, such as game statistics, achievements, and play history.
• Device Information: Information about your device, including IP address, device type, operating system, browser type, device identifiers, and settings.
• Location Information: General location information based on your IP address.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our platform and services
• Create and manage your account
• Process transactions and send related information
• Send administrative messages, updates, and support communications
• Personalize your experience and deliver content and game features relevant to your interests
• Facilitate social features of our platform, such as enabling communication between players
• Monitor and analyze usage patterns and trends to improve our platform
• Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities
• Enforce our Terms of Service and other policies
• Comply with legal obligations

We may share your information in the following situations:

• With Other Users: Information you include in your public profile, game statistics, and content you post publicly will be available to other users.
• With Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf.
• For Legal Reasons: We may disclose information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• To Protect Rights: We may share information to protect the rights, property, and safety of Epic Gaming Zone, our users, or others.
• With Your Consent: We may share information with third parties when you have given us your consent to do so.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Regular security training for our staff
• Data backup and recovery procedures

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

Our platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete this information as quickly as possible. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

We operate globally and may transfer your information to countries other than your country of residence, including the United States. These countries may have different data protection laws than your country. By using our platform, you consent to the transfer of your information to countries outside your country of residence.

When we transfer personal information outside of the European Economic Area (EEA), we implement appropriate safeguards in accordance with applicable law, such as standard contractual clauses.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our platform prior to the changes becoming effective.

Your continued use of our platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Mail: Epic Gaming Zone, 123 Gaming Street, San Francisco, CA 94103, USA

For data protection inquiries specific to the European Union, you can contact our Data Protection Officer at [email protected].